Complaints and Dispute Resolution
Review clear, practical information about Skillora LLC, online study, learner support, payment terms and website policies.
If you have a concern about course information, access, payment, support or any service provided by Skillora LLC, please contact us first so we can review the issue.
Send complaints to support@skillora.vip with your full name, contact details, course title, payment reference if available and a clear description of the issue.
We aim to acknowledge complaints within 30 days and provide a reasonable update after review. Some issues may require additional information from the learner, payment provider or course delivery partner.
For billing concerns, please contact us before filing a chargeback or bank dispute. This allows us to investigate the transaction and attempt to resolve the issue directly.
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- Course and category questions
- Support and access guidance
- Payment or policy questions